What makes a good carer?
In my role managing Tamar, I have seen a lot of applications for the role of care worker. But only a few carers make it through our recruitment and training process to working with clients. Here’s what I look for when I’m deciding which carers to send into people’s homes.
They are passionate
The main thing I look for when I’m recruiting carers is that they are passionate about helping people. When carers have a true passion for their job, they are happier and the client is happier. It takes a special kind of person to be a carer, and if you’re receiving care, you need someone visiting you who really wants to support you and cares about getting it right.
They put you first
When I’m interviewing potential carers I make sure to ask them what is most important when they’re visiting a client. The very best carers talk about putting the client first, about making sure the client is happy with the care they are receiving, and that they are delivering care in the way that the client wants it.
They are kind and empathic
It is so important that carers are kind and able to empathise. Whatever your care needs are, from companionship to personal care, you need someone by your side who is kind and supportive.
They are responsible and trustworthy
Clients tell me that one of the most important things to them is that carers are responsible and trustworthy. There is nothing more frustrating than sitting around waiting for your carer to turn up. That’s why we carefully schedule our rotas and remind carers of how important it is to turn up at the right time. We also carry out thorough background checks to ensure that your carers are trustworthy.
They will go the extra mile
Forgotten you need a prescription picking up? Having a bad day and can’t get to the kitchen to make your lunch? A really good carer will be flexible and go above and beyond. At Tamar we’ll also review your care plan regularly so that carers are prepared to do whatever you need from them.
Sounds like a lot to ask? It is. It takes a special kind of person to be a carer and many don’t make it that far. If you know someone who you think might have what it takes, we’re always looking for exceptional people to join our team. Check out our recruitment page.
Gideon Schulman is Managing Director of Tamar, a home care agency based in Harrow and
servicing clients across Bushey, Edgware, Stanmore, Harrow, Borehamwood and Elstree.